With payment of a $5 shipping fee, most orders packaged in a 9.5x12.5-inch Flat Rate envelope mailed within the U.S. will typically arrive in two to three days, except in some communities distant from major cities. Flat Rate envelopes shipped to Canada and Mexico cost $9; the shipping cost to other countries is $11; products are expected to arrive within a few days also. Flat Rate boxes of goods cost $8.95 to destinations in the United States; $23 to Canada and Mexico; $37 to other countries.

Undamaged products are returnable at any time, for a full refund less the cost of shipping. If damaged, a handling fee will be subtracted from the cost of the product.